IT Support Specialist

Overview

Bjak is focused on providing access to affordable and sustainable financial services for people in ASEAN. Headquartered in Malaysia, Bjak is the largest insurance portal in Southeast Asia. Our main portal, Bjak.com , helps millions find insurance policies with the best value and highest coverage. Our investments in technology—from internal systems to collaboration tools—are critical to enabling teams to work efficiently across regions. As we continue to scale, we are strengthening our internal IT support to ensure our employees have a smooth and reliable day-to-day technology experience. If you enjoy hands-on IT support and helping teams stay productive, speak to us.

Responsibilities

• Provide day-to-day IT support to employees for PC and laptop-related issues
• Troubleshoot common hardware and software problems (Windows / macOS)
• Perform laptop and PC setup, reset, reformatting, and device handover
• Support new j...