IT Support Specialist (Level 1)

Overview

We’re continuously looking to connect with individuals who enjoy solving technical problems, supporting others, and keeping digital workplaces running seamlessly.

If you find fulfillment in helping people get their work done more efficiently — whether it’s through troubleshooting, system setup, or guiding users — we’d love to get to know you.

This isn’t an immediate role, but part of our ongoing effort to build a pool of IT talents for future opportunities.

You’ll be part of a team that:

• Provides day-to-day support for end-users across various systems, devices, and applications.
• Troubleshoots and resolves common technical issues to ensure smooth operations.
• Manages support requests through ticketing or service platforms with a sense of ownership.
• Documents recurring issues and contributes to internal knowledge sharing.
• Collaborates closely with other technical teams to deliver a consistent an...