IT Support Specialist

Overview

Masterclass is looking for self-starters with a passion for learning and growth in a fast paced, mission driven, and time-sensitive environment. As a trusted business outsourcing provider of corporate services offering company formation, legal administration, general accounting, tax reporting, and payroll for global customers and multinational companies, the role requires drive, grit, and a strong sense of accountability.

Responsibilities

• Provide technical support and assistance to IT related queries
• Work directly with operational personnel, understand requirements, and propose process improvements as applicable
• Proactive management and maintenance of network
• Provide basic user training for new joiners and existing employees
• Preparation of IT equipment for deployment to end-users
• Monitoring of IT equipment
• Responsible for network and system administration
• Primary contact for IT v...