IT Support Specialist

Job Description Job Description Remote IT Support Technician (Microsoft 365 / Azure) Location: Remote (Candidate must reside in the Midwest, USA) Job Type: Full-Time / Contract (adjust as needed) Position Overview We are seeking an experienced Remote IT Support Technician to support end users in a Microsoft-centric environment. The ideal candidate is fluent in Microsoft 365 , comfortable with Azure fundamentals , and experienced in providing remote user support in a professional business setting. This role requires strong troubleshooting skills, clear communication, and the ability to work independently while supporting users across multiple locations. Key Responsibilities Provide remote technical support for end users (Windows, Microsoft 365) Administer and support Microsoft 365 : Exchange Online Outlook Teams OneDrive / SharePoint User management via Entra ID (Azure AD) : User provisioning Group management License assignment Troubleshoot: Login and MFA issues Email and Teams issues D...