IT Support Specialist (Onsite)

Description
• Deliver on-site technical support and maintenance services
• Troubleshoot and resolve hardware and software issues involving desktops, laptops, tablets, printers, and peripherals.
• Install, configure, and maintain operating systems, applications, and other software.
• Assist with network connectivity and related technical issues.
• Perform hardware and software upgrades and replacements.
• Ensure system and data security and integrity.
• Provide end-user training and support to client's end user population.
• Communicate effectively with end users and IT management to resolve issues promptly.
• Collaborate with other IT teams to support client's technology initiatives.
Qualifications:
• A+ Certification (preferred but not required)
• Minimum 2–3 years of formal experience in IT support (Desktop/Help Desk/IT Administrator)
• Proficiency in Windows and Mac operating systems, Microsoft Office, and Google Suite.
• Strong knowledge of...