Job Description

Job Description

We are seeking a highly skilled and proactive in-office Support Specialist to join our IT Support team. This role is pivotal in supporting our employees and maintaining the integrity of office IT infrastructure. The ideal candidate will possess technical expertise in modern endpoint management, security, and automation, and will thrive in a fast-paced environment focused on technical excellence and innovation.

Responsibilities

  • Provide Tier 1 and 2 technical support for employees, resolving hardware, software, and network issues in a timely and professional manner.
  • Assist in onboarding and offboarding processes, including provisioning and deprovisioning of user accounts and equipment.
  • Ensure successful implementation, support and inventory of all office technologies within the assigned region; including printers and audio/visual equipment. 
  • Utilize modern equipment management tools ( Intune) to monitor an...

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