Job Description

Job Details

Information Technology

IT Support Specialist

Alabang, Posted: 1/25/2026

Job Description

Job ID#: 62692

Job Category: Information Technology

Position Type: Full Time

Remaining Positions: 1

Details:

Responsibilities

  • Provide 2nd level end user support for standard infrastructure applications and services calls from APAC users which are escalated by the Service Desk 1st Level Support
  • Provide 2nd level end user support for user account related topics
  • Collaborate with other IT functions to seek new opportunities to make their processes more efficient, effective, and/or secure.
  • Active involvement and make recommendations to utilize and implement improvements to IT systems to meet needs. Determine/gather requirements to present possible solutions or improvements
  • Regular alignments with team members in other regions(APAC, EMEA, US)
  • Serve as regiona...

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