Job Description
Global Power Components is a privately held, growing manufacturer of UL steel fuel tanks, trailers, large generator enclosures and modular metal enclosures for housing fully equipped electrical distribution and control equipment.
As a result of continued growth, we are looking for a motivated IT Support Specialist to join our growing team.
Position Overview
We are looking for an IT Support Specialist who can handle both Level 1 and Level 2 support responsibilities. This role provides day-to-day technical support to office staff and manufacturing teams, resolves escalated issues, and ensures reliable operation of user endpoints and critical equipment. You will serve as the first point of contact for users while also taking ownership of more complex troubleshooting.
Level 1 Responsibilities
As a result of continued growth, we are looking for a motivated IT Support Specialist to join our growing team.
Position Overview
We are looking for an IT Support Specialist who can handle both Level 1 and Level 2 support responsibilities. This role provides day-to-day technical support to office staff and manufacturing teams, resolves escalated issues, and ensures reliable operation of user endpoints and critical equipment. You will serve as the first point of contact for users while also taking ownership of more complex troubleshooting.
Level 1 Responsibilities
- Respond to help desk tickets, calls, and walk-up requests
- Perform basic troubleshooting ...
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