IT Support Specialist

Your Role

As an IT Support Specialist, you will provide the dual role of first-line response to end user incidents received via service desk requests and office operational requirements, as well as partner with the business as the IT subject matter expert and liaison with the regional and global Hub IT teams.

You will generally focus on the day-to-day support of the Singapore and Sydney office, as well as nascent offices such as Bangkok, working in collaboration and communication with the larger distributed team of support staff across the region and globe.  You will also provide advice and hands-on activity as required in collaboration with the regional and global Hub IT teams, in matters such as storage, network, information exchange, productivity tools such as O365, and cyber security.

This position requires a self-starter and a skilled communicator (written and verbal) who can effectively project and time manage, prioritizing both support tasks and S...