Job Description
IT Support Specialist
BCIC Swiss GmbH | Best Connect International Company is looking for a dispatch on-site IT Support Specialist job in Spain.
Location
(Madrid, Valencia, Vitoria, Pontevedra, La Coruña) Spain
Type
Dispatch
Hours
10-20 Hours Per week.
Responsibilities
- Provide first- or second-level contact and problem resolution for customer issues.
- Work with third-party vendors to remediate complex AV issues as needed.
- Provide timely communication on issue status and resolution.
- Maintain ticket updates for all reported incidents.
- Install, upgrade, support, and troubleshoot Windows OS, Mac OS & Microsoft Office. Cisco Jabber is another authorized desktop application.
- Install, upgrade, support, and troubleshoot printers and computer hardware.
- Performs general preventative maintenance tasks on computers, laptops, and printers.
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