IT Support Specialist

Overview

IT Support Specialist role at King Living. We are looking for a proactive and technically skilled professional to join our Technology team. You’ll be the go-to expert for resolving technical issues, supporting business applications, and managing devices and network equipment across our global operations.

The Role

• Provide responsive technical support to staff onsite and remotely, ensuring minimal downtime.
• Diagnose and resolve issues with Windows-based devices, Microsoft 365 applications, printers, and peripherals.
• Manage user accounts, permissions, and security within Microsoft 365.
• Configure and maintain Meraki and UniFi network equipment, ensuring optimal performance.
• Support the rollout and operation of Teams Calling and Twilio integrations.
• Monitor and troubleshoot network performance issues across multiple locations.
• Maintain accurate documentation of systems, processes, and technica...