Job Description


Mier Recruitment is hiring!


Job Title: IT Support Specialist (Tier & )

Location: Toronto, ON

Job Type: Permanent

Salary: $,-$,/year


Our client in Toronto, ON is actively looking for an IT Support Specialist to join their team.

We are seeking an IT Support Specialist to provide Tier – technical support across hardware, software, access, and connectivity issues.

Responsibilities:
  • Provide Tier – support for Windows/macOS laptops and desktops, mobile devices, printers, and peripherals.

  • Troubleshoot Microsoft or Google Workspace, Teams, Zoom, email, and business applications.

  • Support identity and access management (onboarding/offboarding, MFA, groups, permissions).

  • Assist with endpoint management (imaging, deployment, patching, software installs, antivirus/EDR).

  • Troubleshoot networking and remote access issues (Wi-Fi, VPN, DNS/DHCP...

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