IT Support Tech II

This position is just standard desktop support, customer service mindset, high energy and customer engagement. No clearance required - must be onsite in Englewood

Duties:

-Responsible for the setup, configuration, repair, break/fix, moves/add/changes and integration of new and existing computing hardware, software, networking, and other computer-related technologies and peripherals.
-Provide basic network support ensuring desktop and other networked peripherals full connectivity.
-Perform preventative maintenance and setup for a variety of computer related equipment and locations, including audio-visual conferencing systems and conference rooms.
-Responsible for providing outstanding customer-centered quality support and service ensuring the highest levels of customer satisfaction.
-Address/resolve IT incidents/service request and/or escalate to the appropriate upper Tier IT teams when necessary; promptly...