Job Description
We are seeking a talented IT Support Technician to join our Rehmann IT Service Desk team. The IT Support Technician provides tier 1 technical support to all employees including those working from remote locations. Position reports directly to IT Service Desk Manager. Support associate onboard/offboarding processes Software and hardware installations/troubleshooting and other related IT Technician functions Collaborate with a highly motivated team that strives for World-Class Customer Service A willingness to work outside of scheduled hours and travel between offices Focus on exceptional customer service Excellent oral and written communication skills Bachelor’s Degree with a major in Information Systems or equivalent experience 1-3 years of experience in providing helpdesk support A+, Network+ or equi...
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