IT Support Technician

Description:
As the IT Support Technician, you will be part of a growing team to deliver customer service to our internal partners. Job responsibilities will include onboarding, providing support to our users, and supporting the local office IT infrastructure..
Let’s talk if you:
● Are a fast learner and have a broad set of technical skills - Mac, Windows, Linux
● Have a passion for improving and automating processes (I.e. On-boarding)
● Possess excellent customer support skills
● Have the ability and interest in working in a fast-paced, high-growth setting with a positive approach
● Have worked with multicultural and geographically distributed teams
Responsibilities:
● Deliver the highest level of customer service in a collaborative and distributed environment with a focus on helping people resolve issues as the first point of contact in our helpdesk.
● Update, maintain, and dispatch tickets routed to our ticketing system
● Onboard new employees, from ...