IT Support Technician

Description: <p style="padding:0px; margin-bottom:10px"><b>*</b></p> <p style="padding:0px; margin-bottom:10px"><b>PRIMARY PURPOSE</b> :<br /> To provide IT systems support to end users on a variety of moderate to complex computer system issues for internal and external customers; to respond to email and technical support requests; and to document, track and monitor issues ensuring a timely resolution.</p> <p style="padding:0px; margin-bottom:10px"><b>ESSENTIAL FUNCTIONS and RESPONSIBILITIES</b><b> </b><br /> </p> <p style="padding:0px; margin-bottom:10px"> </p> <ul> <li style="margin-left:15px">Provides moderate to complex support to colleagues regarding internal proprietary systems (JURIS, One Team, SIR, TAMS and Voyager issues).</li> <li style="margin-left:15px">Issues are reported via email...