Job Description

Our Client, a Business Solutions company, is looking for a IT Support Technician for their Bartlesville, OK/Remote location.

 

Responsibilities:

  • Provides moderate to complex support to colleagues regarding internal proprietary systems (JURIS, One Team, SIR, TAMS and Voyager issues).

  • Issues are reported via email.

  • Provides moderate to complex troubleshooting and software development issues as needed.

  • Communicates high visibility issues to immediate supervisor.

  • Escalates calls to the appropriate departments as needed.

  • Maintains intimate knowledge of claim systems, adjuster job functions and company workflow and processes as needed to solve support related issues.

  • Performs other duties as assigned. Supports the organization's quality program(s).


 

Requirements:


  • Bachelor's degree from an acc...

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