Job Description

Job Description

Summary:

Provide internal employee support and technical assistance on company-supported computer hardware, software, and systems. 

Responsibilities:

  • Provide technical support for company’s computer environment and corporate network, including supported hardware, Microsoft Office Suite, and other business applications and peripheral devices.
  • Utilize IT ticketing system to respond to requests for technical assistance and log all IT support interactions.
  • Responsible for opening and closing service requests; manage classification of requests; assigning and tracking of requests, and completion of requests.
  • Provide support and maintenance for in-house computer systems, including carrying out diagnosis, upgrade, repairs, maintenance, and installation of all equipment and hardware devices, as well as ensuring top performance of computer systems.
  • Offer outstanding c...
  • Apply for this Position

    Ready to join Brown & Root? Click the button below to submit your application.

    Submit Application