IT Support Technician

Join Conectys’ IT team to deliver first-class end-user support in a Microsoft 365 and Windows 11 environment. You’ll troubleshoot user issues, manage devices with Intune, and help us continuously improve our service.

At Conectys , we’re not your typical BPO - we’re rewriting the playbook. Our blend of next-gen AI, CX management, content moderation, and data annotation powers some of the hottest industries on the planet: Social Media, Streaming, Technology, Retail & eCommerce, Gaming, Autonomous Cars, Healthcare, and more.

What You’ll Do:

• Resolve L1/L2 tickets for Windows, M365 (Outlook/Teams/OneDrive/SharePoint), printing, and connectivity.
• Provision users and devices; manage licenses and MFA in Microsoft 365/Azure AD.
• Enroll and support devices with Intune; apply policies, apps, and updates.
• Maintain accurate asset and ticket records; create knowledge articles.
• Collaborate with infrastructure/...