Job Description
IT Support Technician
Location: Ringwood, Hampshire, + Hybrid Home Working
Salary: £25,077 + Profit Share + Benefits
Hours: 37.5 hours per week; Full-Time
The Role
You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle.
Skills & Experience
To succeed in this role, you will require a strong enthusiasm for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service.
This role is subject to a clear standard DBS check being received.
The Package:
Ongoing tr...
Location: Ringwood, Hampshire, + Hybrid Home Working
Salary: £25,077 + Profit Share + Benefits
Hours: 37.5 hours per week; Full-Time
The Role
You will be taking calls from customers and helping to resolve their IT issues; you will be the first point of contact for our customers. This is a fantastic career opportunity for someone wanting to start a career in IT Support. You will be resolving incidents using your own initiative, knowledge and problem-solving skills, using remote support tools to remotely solve and fix issues, keeping customers up to date throughout the incident life cycle.
Skills & Experience
To succeed in this role, you will require a strong enthusiasm for IT, a willingness to develop skills in troubleshooting and problem-solving, and the ability to deliver exceptional customer service.
This role is subject to a clear standard DBS check being received.
The Package:
Ongoing tr...
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