Job Description

IT Support Technician | 3 Month Contract | (Inside IR35) | Hybrid (Edinburgh) | Starting ASAP

Day Rate: £Market Rate

Job Description:

Harvey Nash’s client is looking for is looking for a an IT support technician to provides technical support to sites through a mixture of telephone support, remote desktop connections and on-site visits.

Working as part of a small technical team you will be an on-site point of contact for staff, students, and associates of the Garden. You will be responsible for delivering agreed level of service within the team and supporting an estate of approximately 600 desktops, laptops, and mobile devices.

Main Duties:

Service Desk Operations:

  • Deliver on-site 1st and 2nd line technical support with occasional travel to regional sites required.
  • Provide excellent customer service with strong communication via telephone calls, emails, in-...

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