IT Support Technician

Job Title: Service Engineer Location: Ellendale ND 58436 Duration: 09 Months On Call: Yes Extension: Yes Contract to Hire: Possible Work hours: 8-5 / M-F – There could be off-hours shifts available / once the shift is determined it will be consistent MUST HAVE EXPERIENCE WORKING ON SERVERS (WIRING AND HARDWARE) HEAVY LIFTING REQUIRED Job Description: Engineers will provide troubleshooting, repair, parts ordering, preventative maintenance and Installation of Dell product located at Customer Site. o Triage issues with direction from Dell Support o Execute plan of action from Dell Domain Engineer/L3 o Document POA Results, logs and service reports (Parts numbers/PPID of old/new parts replaced) to Dell via case email o Reseating parts, swap or replace parts o Server Testing and validation (running diagnostics, capturing and uploading logs) o Upgrading Firmware as needed o Parts locker management, manage inbound and outbound parts o Spare parts management, separate from parts locker (during...