Job Description

Job Title: IT Support Technician II

Location: Malvern Office (with travel to field sites)
Employment Type: Full-Time

Job Summary

The IT Support Technician II provides Tier I/II technical support to field and production offices in a user-facing role. This position supports hardware, software, and Windows-based systems, serving as a local IT resource in a fast-paced oil and gas environment. The ideal candidate is customer-focused, technically skilled, adaptable, and maintains a professional, positive attitude.

Key Responsibilities

  • Provide Tier I/II end-user support for hardware, software, laptops, and iPhones/iPads

  • Troubleshoot, resolve, and escalate IT issues as appropriate

  • Maintain IT asset inventory within assigned area

  • Support user onboarding and offboarding

  • Assist with Active Directory u...

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