Job Description
IT Support Technician (Local Technology Coordinator)
Sedgwick Madrid, Community of Madrid, Spain
About The Role
We are seeking an IT Support Technician (Local Technology Coordinator) to serve as the primary on‑site technology contact for our Spanish and Portuguese offices. This role combines hardware asset management with hands‑on IT support for employees, ensuring reliable, secure, and efficient technology services across the region.
Core Skills
- Hands‑on IT support for employees (hardware & software troubleshooting)
- Microsoft 365 (Outlook, Teams, SharePoint, OneDrive) support
- Windows device setup, configuration, and maintenance
- Hardware lifecycle management (procurement, deployment, ITAD)
- Endpoint management tools (Microsoft Intune / Endpoint Manager)
- ITIL framework knowledge (incident, problem, change management)
- Strong organisational and communication skills
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