Job Description

This is a critical role within the Bumble Bee Seafood Company as it is the first-line technical support for all users and departments. Accurately logging and helping to resolve support issues by utilizing our ticketing software. Ensure issues are resolved within the timeframes specified by the business and as outlined in our helpdesk service level guide. Troubleshoots end-user hardware and software problems. Makes repairs to company endpoints such as desktops, laptops, peripherals, and printers.

Essential Functions

  • Timely and effective response to help desk tickets.
  • Provide outstanding support for remote workers.
  • Manage equipment inventory.
  • Assist with maintaining on-premise hardware when needed.
  • Research end-user hardware and recommend purchase options.
  • Support office moves and additions, as required.
  • Provide primary support on desktop and application issues.
  • Assist with end-user training as appropriate.

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    Job Details

    Location
    San Diego, California, United States
    Job Type
    Full-time
    Category
    Computer Occupations
    Posted Date
    February 05, 2026
    Deadline
    March 17, 2026