Job Description

Job Description

IT Support Technician required. My client is an outstanding IT support firm who provide IT services, telecoms and document solutions to businesses focusing on building long term relationships with our customers and operating as your outsourced best practice IT in-house department.

They are now seeking a skilled IT Support Technician to join their friendly team based in Southampton to support their base of small & medium-sized business clients. The successful candidate will demonstrate drive & determination, and should have a proven track record of successfully addressing IT and Comms issues. 

Position Overview – IT Support Technician 

  • Providing excellent customer service – building rapport

  • Meeting established Service Level Agreements or turnaround times

  • Identify, troubleshoot. and document user issues & fixes 

  • Working with colleagues and occasionally with vendors to resolve customer problem...

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