IT Support/Desktop Support

Full Job Description

BGC Partners

Headquartered in London and New York, BGC Partners (NASDAQ: BGCP) is a leading global brokerage firm providing integrated voice and electronic services to wholesale market participants. We offer a full range of brokerage services across fixed income, rates, foreign exchange, equity derivatives, credit derivatives, futures and structured product markets.

Key responsibilities:

• Provide IT support to all users in Singapore
• Provide support through phone/email/service tickets to the users on desktop and voice issues
• Install, test, and troubleshoot dealer board and audio/video telephony hardware
• Perform morning system checks to ensure the systems are up-to-standard
• Install, upgrade, support, and troubleshoot Windows operating systems, computer hardware (and any other authorized peripheral equipment) and authorized software applications
• Perform general preventative ma...