Job Description
Job Summary
- Maintain the assets of pc's and laptop.
- Monitor network communication.
- Apply operating system updates, patches and make configuration changes to tighten security.
- Troubleshooting network issues and optimizing network performance.
- Setup security policy for users. Say firewalls and intrusion detection systems.
- Maintain internal infrastructure requirements including laptop, desktops, internet, intranet, LAN's WAN's and network segments.
- Office 365 administration like email user creation in Azure AD, License assigning, group id creation and providing permission.
- Should know how ticketing tools will work.
- Manage SLA for all the tickets and preparing a document to the management on how we can improve better in support services.
- Experience in Implementing Network Security Solutions including Firewall, VPN, IDS, and IPS.
- Experience in installation of Windows,...
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