IT System Admin Helpdesk

Do you crave technical diversity, concrete projects, and a close-knit team? At e-novinfo, we combine expertise and team spirit for 25 years, standing out in the field of technology and active solutions. The group can provide a 360-degree service thanks to its expertise in telephony services, time management, and with continuous growth, our company is strengthening its teams and recruiting several new talents to support its development. Join us as IT System X 100% at our St-Prex site and participate in stimulating projects in a dynamic and innovative environmentIT System X Job Description:- Incident management from our level 2 and 3 support- Handling issues escalated to levels 2 and 3- Resolving PC & Server problems- Escalating issues requiring on-site intervention- Escalating issues requiring higher-level expertise- Monitoring follow-up- Managing customer requests to our support- Managing Active Directory- Backup management- Printer management- Assistance/execution of remote projects- ...