IT Systems Administrator-Level 3 - Senior (11 - 15 Years)

Job#: 3020913

Job Description:

Is responsible for the direction, analysis and continuous improvement of the following disciplines:

-Timely and effective PC hardware and software asset management processes and delivery.

-On-time and successful completion of IT Operations’ audit deliverables

-Coordination of Performance & Capacity Planning Health Check reviews and action item completion with Business Unit points of contact.

-Workstation patching, compliance and vulnerability reduction.

-System and Configuration Item (CI) transition to operations (TTO)

-Incident Management / Major Incident Management

-Problem Management – root cause analyses and continuous improvement in system reliability

-Works with monitoring engineers to continuously improve issue prediction and detection, as well as incident avoidance and automated response.

-Driving effective utilization of IT Operations’ Jira Issue and Risk reposit...