Job Description
Overview
The IT Systems Engineer II is a senior technical role supporting both Managed Service Provider clients and internal corporate IT environments. This position is responsible for designing, implementing, and supporting Microsoft-based infrastructure and cloud solutions across multiple environments. The Engineer II acts as a senior escalation point, project engineer, and technical advisor, with strong responsibility for operational excellence using the ConnectWise platform. This role requires the ability to work independently, mentor junior engineers, and balance project delivery with proactive and reactive support in a service-oriented environment.
Responsibilities
The IT Systems Engineer II is a senior technical role supporting both Managed Service Provider clients and internal corporate IT environments. This position is responsible for designing, implementing, and supporting Microsoft-based infrastructure and cloud solutions across multiple environments. The Engineer II acts as a senior escalation point, project engineer, and technical advisor, with strong responsibility for operational excellence using the ConnectWise platform. This role requires the ability to work independently, mentor junior engineers, and balance project delivery with proactive and reactive support in a service-oriented environment.
Responsibilities
- Design, implement, and support secure, scalable, and reliable IT solutions across MSP client environments and internal corporate systems.
- Serve as a senior escalation resource for complex technical issues related to Microsoft 365, Azure, ident...
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