Job Description
Job Description
Insight Global is seeking a motivated MTS, Corporate IT professional to join a dynamic team supporting identity, devices, SaaS platforms, and end-user operations. This role requires strong organizational skills, collaboration, and a willingness to learn while working within established systems and processes. You will provide reliable, hands-on IT support for both in-office and remote employees, efficiently resolving Help Desk tickets while delivering exceptional customer service.
Key Responsibilities
• Deliver IT support for employees across remote and onsite environments; resolve Help Desk tickets promptly.
• Manage and support MDM fleet for macOS, iOS, and Windows devices.
• Provide onsite assistance for basic network troubleshooting and A/V systems.
• Administer and optimize identity and SaaS platforms (e.g., Okta), including integrations and role-based access controls.
• Coordinate hardware procurement and asset management; maintain accurate inv...
Insight Global is seeking a motivated MTS, Corporate IT professional to join a dynamic team supporting identity, devices, SaaS platforms, and end-user operations. This role requires strong organizational skills, collaboration, and a willingness to learn while working within established systems and processes. You will provide reliable, hands-on IT support for both in-office and remote employees, efficiently resolving Help Desk tickets while delivering exceptional customer service.
Key Responsibilities
• Deliver IT support for employees across remote and onsite environments; resolve Help Desk tickets promptly.
• Manage and support MDM fleet for macOS, iOS, and Windows devices.
• Provide onsite assistance for basic network troubleshooting and A/V systems.
• Administer and optimize identity and SaaS platforms (e.g., Okta), including integrations and role-based access controls.
• Coordinate hardware procurement and asset management; maintain accurate inv...
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