IT Systems Technician

The Systems Technician is responsible for serving as the liaison between users and the technology department to resolve issues. They will assist users in person and via phone on company-supported applications, determine the source of technical issues, and provide recommendations for future application use. In addition, this position assists job sites with connectivity requirements. It requires frequent travel to job sites around the country to set up and ensure connectivity and will also provide technical assistance to all field personnel.

**Responsibilities:**

+ Assist users in person, via phone, and email on company supported hardware and applications
+ Work one-on-one with users on application projects
+ Troubleshoot/Determine the source of computer problems (hardware, software, user access, etc.); document resolutions for future reference
+ Perform hardware and software installations
+ Serve as liaison between users and the technology department to res...