IT Systems Technician

Position Responsibilities

• Set up and manage computers, printers, audio / visual equipment and mobile devices.

• Manage the IT inventory system, tracking assets and performing scheduled preventative maintenance.

• Provide support and training to end-users, ensuring excellent customer service.

• Troubleshoot technical support requests and manage user accounts including permissions.

Minimum Requirements

• High School diploma or equivalent. Bachelor’s degree preferred.

• Bilingual (English / Spanish) - fluent in both verbal and written forms.

• Prior IT Systems Technician experience with demonstrated knowledge of networking, hardware and application systems.

• Understanding of Windows OS, Group Policy, Active Directory and Microsoft 365 applications.

• Provide on-call support on a rotational basis with occasional eveni...