IT Technical Resolution Specialist

Job Description

We are seeking a highly skilled Solution Support Analyst to ensure client success by troubleshooting technical issues and providing timely support.

• We require someone with the ability to establish credibility with stakeholders to deliver top-level service.
• The successful candidate will also have experience in helping develop processes for increased efficiency.

Able to provide ongoing technical support, this role is ideal for those who enjoy problem-solving and working under pressure.

Requirements:

• Possess excellent communication skills both verbally and written,
  having the ability to articulate complex solutions clearly
  and concisely,


• Must be able to work independently or as part of a team
  to resolve technical issues efficiently,
  
  among large-scale clients regularly.