IT Technical Support Analyst

Utopian Professional Recruitment are delighted to be appointed to work in partnership with an incredible client who are looking to recruit a dedicated IT Helpdesk Analyst to join them on a full-time basis for a period of 12mths. This is an amazing opportunity suited to a professional who offers experience working within a similar role looking to gain experience working as part of a larger department within a hugely successful and professional firm. Within this role you will guide and advise staff on all aspects of the firm's IT services. You will provide a professional IT support service to the whole firm with end-to-end management of software and hardware incidents and service requests. Tasks will be allocated on a defined roster with duties such as phone support, IT support via remote access, email support, floor walking and project support tasks as required. Your main duties & responsibilities will include: Daily tasks may include but are not restricted to Day-to-day user support an...