IT TECHNICAL SUPPORT ANALYST

All Area Selangor

Location: HQ - Kota Damansara (Office)

Job Description

Duties and Responsibilities:

• Responsible for installation and maintenance of all IT Hardware, infrastructure, and services.
• Oversees network/server/workstation maintenance and troubleshooting, budgetary control, problem resolution, and information security.
• Develop a positive relationship with vendors and ensure solutions applied are within the company’s direction.
• Review diagnostics and assess the functionality and efficiency of systems.
• Responsible for administering disaster plans that will keep the company functional.
• Determine the rationale and methods for upgrading company network software programs each time an update is released.
• Monitor changing network technology and deliver a technology update to the executive team each quarter.
• Coordinate the team to ensure task schedules are on track with regular upda...