IT Technical Support

Hybrid - Cebu 1-3 Yrs Exp Bachelor Full-time

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Job Description

Insurance Health & Wellness

Health Insurance

Professional Development

Paid Holidays

• Provide technical support to end-users via phone, email, and in-person.
• Troubleshoot hardware and software issues, ensuring prompt resolution.
• Maintain and update IT documentation and user manuals.
• Assist in network and system maintenance, including installation and upgrades.
• Coordinate with vendors for equipment and service procurement.
• Educational Qualifications: Bachelor’s degree in Information Technology or a related field.
• Experience Level: 1-3 years of relevant experience in IT technical support.
• Skills and Competencies: Proficiency in system administration, IT infrastructure management, IT asset management, system monitoring, and system analysis.
• Responsibilities and D...