Job Description

  • Assist in the monitoring, maintenance, and support of IT infrastructure including networks, servers.
  • Respond to and troubleshoot hardware and software incidents, escalating where necessary.
  • Support IT service desk functions and ensure timely resolution of end-user issues.
  • Help implement infrastructure upgrades, patches, and updates.
  • Document procedures, configurations, and incident resolutions to build internal knowledge base.
  • Participate in projects related to system optimization, automation, and IT security enhancements.
  • Collaborate with cross-functional teams to deliver IT services aligned with business needs.
  • Can setup and manage cctv devices.

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