Job Description

On-site - Pasig 1-3 Yrs Exp Bachelor Full-time

Job Description

Medical Reimbursement

Government Mandated Benefits

Retirement Plan

Professional Development

Diversity Program

  • Bachelor’s degree in Information Technology
  • CompTIA A+ or Microsoft Certified: Modern Desktop Administrator Associate is a plus
  • 1+ years of experience in technical support
  • Strong troubleshooting and communication skills

DUTIES AND RESPONSIBILITIES

  • Technical Support: Provide help desk services, troubleshoot hardware/software issues, and assist users with technical problems.
  • Network Management: Monitor and manage LAN/WAN performance, firewalls, routers, and switches to ensure connectivity and security.
  • Cybersecurity: Implement and maintain security protocols, monitor for threats, and respond to security breaches or vulnerabilities.
  • Software Management: Install, updat...

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