Job Description
On-site - Quezon City 3-5 Yrs Exp Bachelor Full-time
Job Description
Insurance Health & Wellness
HMO
Description
- Provide technical support to end-users via phone, email, and remote access.
- Troubleshoot and resolve hardware and software issues for desktops, laptops, and peripherals.
- Install, configure, and maintain operating systems and application software.
- Document and track issues in the helpdesk system for reporting purposes.
- Conduct training sessions to educate users on basic troubleshooting techniques.
Requirements
- Educational Qualifications: Bachelor’s degree in Computer Science or a related field
- Experience Level: 3–5 years of relevant IT support experience
- Skills and Competencies: Proficiency in Windows and Mac operating systems
- Skills and Competencies: Experience with networking and Avaya systems
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