Job Description
- We are seeking a Technical Support Specialist to provide high-quality support for our clients' technical issues.
- The ideal candidate is a proactive problem solver with strong communication skills, capable of troubleshooting hardware, software, and network issues.
Educational Attainment Required
- Bachelor’s degree in Industrial IT, Information Technology (IT), or a related field (preferred but not required).
Previous Experience Desired
- At least 1-3 years in machine troubleshooting, technical support, or maintenance (fresh graduates are also welcome)
- Experience with remote technical support
- Experience providing online or remote technical assistance
- Knowledge or Familiarity with preventive maintenance and calibration procedures
- Ability troubleshooting or resolve complex technical issues efficiently
Special Qualifications (if any)
- ...
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