IT Technical Support Specialist

Job Summary

We are seeking a highly capable and motivated IT Support Specialist to provide reliable technical assistance to our internal staff and customers. In this role, you will be responsible for ensuring the optimal performance of hardware, software, and network systems, maintaining data security, and supporting continuous improvement of IT operations.

The ideal candidate thrives in a fast-paced environment, demonstrates strong problem-solving skills, and contributes to increased productivity by keeping IT systems running efficiently and securely.

Key Responsibilities

• Provide day-to-day IT support to staff and customers, resolving technical issues promptly and effectively
• Consult with IT managers and cross-functional departments to identify and address technical needs
• Install, configure, update, and maintain hardware, software, and operating systems
• Monitor hardware, software, and system performa...