IT Technician

POSITION SUMMARY

Routinely performs assignments of a varied nature requiring a full working knowledge of information systems in areas including application support, database administration, network/telecommunications, information security, information technology engineering, customer support or infrastructure operations. Plans and controls own work, selecting and utilizing appropriate methods, procedures, tools, equipment and standards effectively, to meet all targets set. Exercises professional judgment within a framework of guidelines provided by superiors. Performs a range of work activities in a wide variety of contexts, some of them complex and non- routine. As part of normal job duties, employees may be required to be in an on-call status to be able to promptly respond to and address user/customer needs.

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