IT Technician

Overview

We are looking for a skilled and reliable professional to join our team as an IT Technician. If you thrive in a dynamic environment possess strong technical abilities and have a passion for delivering excellent user support we would love to hear from you.

Responsibilities

• Install configure and maintain computer hardware software networks and related IT equipment across the organisation.
• Provide proactive first and second-line technical support for all users diagnosing and resolving IT issues promptly in line with service standards.
• Monitor and maintain accurate records of IT assets hardware inventory and software licences using established asset management systems.
• Troubleshoot problems with desktops laptops printers and network devices escalating issues when necessary in accordance with company guidelines.
• Collaborate with IT colleagues to implement regular system updates security patches and anti...