IT Technician I - TechZone

Posting Details

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Position Information Posting Number: 20260031V Position Title: IT Technician I - TechZone Posting Type Student Hours/week: 20 Eligibility: Work study preferred but open to all students Semester 2025-2026 Academic Year Location Detailed Work Schedule Number of positions: 7 Department: 715-UTS - Technology Support Services Contact Name: Seth Carey Contact Phone/Extension: 610-519-7207 Position Summary Information Job Description Summary: *Provide first-level help desk support to help maintain all UNIT-supported systems.


*Consult with students, faculty, and staff regarding issues with Villanova technology and systems.


*Assist with computer problems and provide diagnosis and resolutions.


*Log calls utilizing the TeamDynamix (TDX) ticket system. Requirements: Some technical knowledge to support the IT infrastru...