Job Description

Job Description:
Join Intelligent Technical Solutions, a dynamic and growing company, as our Technician II. We're looking for a collaborative problem-solver with excellent customer service skills and a detail-oriented mindset. In this role, you'll be pivotal in providing both onsite and remote IT support, ensuring our clients receive top-notch technical assistance. You'll handle a range of tasks, from system updates to hands-on troubleshooting, playing a critical role in maintaining our high standards of IT service.

Job Responsibilities:
  • This role is expected to be able to resolve the following technical issues with little or no assistance:
    • Workstation operating system issues of any kind.
    • Printer issues of any kind.
    • Standard business application (Office, etc.) issues of any kind.
    • Line-of-business application issues for common applications (SAGE ERP, QuickBooks), and for more niche...

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