IT Technician Level 1/2

Soaring Towers

IT Technician Level 1/2

(Fully Remote Position)

Are you highly organized, tech‑savvy, and an exceptional communicator? Do you thrive in a dynamic environment, enjoy juggling diverse tasks, and want to make a meaningful impact? Soaring Towers is seeking a Remote IT Technician Level 1 and Level 2 to join our innovative team. This flexible, client‑facing role offers opportunities for growth, learning, and variety.

We are looking to hire in Q1 2026 want a team member who blends professionalism, creativity, and enthusiasm for new challenges.

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What You’ll Do

• Advanced Troubleshooting: Diagnose and resolve complex desktop, server, network, and application issues.
• Ticket Ownership: Take ownership of tickets from intake through resolution, ensuring timely updates and clear documentation.
• User Support: Provide professional remote support for end users with minimal disruption to business opera...