IT TECHNICIAN – LEVEL II

Overview

LCI Education is a diverse learning community with 23 campuses across 5 continents and 2,000 colleagues dedicated to educating more than 20,000 students worldwide each year. One of these campuses is LCI Barcelona. We are looking for a dynamic and proactive person to join our IT team as a key member of our educational centre's technology and communications support team to meet all the needs of our educational community. If you have a passion for technology and an innate ability to solve problems, this could be your ideal opportunity. The IT Technician is responsible for providing top-tier technical support to users while ensuring Active Directory account administration. Reporting to the Regional IT Manager, this on-site position at LaSalle College requires advanced skills in configuration, installation, and maintenance of IT systems and associated equipment.

Responsibilities

• Process level 1 and 2 requests from the centralized Jira ticketi...