Job Description

Qualifications

  • Diploma or Certificate in Information Technology, Computer Science, Networking, or related field
  • Minimum 1–3 years of working experience in IT support, networking, or system installation
  • Knowledge of networking including LAN, WAN, Wi-Fi, IP addressing, and basic network troubleshooting
  • Experience with printer sharing, Windows OS, and basic Windows Server administration
  • Familiar with hardware firewall configuration (e.g. Sophos, MikroTik, FortiGate, pfSense or equivalent)
  • Knowledge of software installation, configuration, and troubleshooting
  • Self-motivated, responsible, and willing to learn

Responsibilities

  • Install, configure, and troubleshoot IT systems, network devices, servers, and peripherals
  • Provide technical support to end users covering hardware, software, networking, and printer-related issues
  • Configure and maintain Windows Server, user accounts,...

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